SERVICE SUPPORT
LIFETIME GUARANTEED WARRANTY
Every MILWAUKEE® product with a LIFETIME GUARANTEE is replaceable upon failure over the entire life of the product, excluding misuse & abuse as determined by MILWAUKEE. Please submit the Submission Form including a photo, part number, and shipping information.
The Milwaukee Tool Lifetime Guarantee covers Milwaukee Mechanics Hand Tools, Pliers and Screwdrivers (USA), Shockwave Impact Duty™Sockets, and INSIDER™ Box Ratchet Sockets.
If your tool is not a Mechanics Hand Tool, Pliers and Screwdrivers (USA), Shockwave Impact Duty™ Socket, or INSIDER™ Box Ratchet Socket, visit our Registration and Warranty page for information on additional products.
The Shockwave Impact Duty™ Socket Lifetime Guarantee covers only Shockwave Impact Duty™ Sockets and Extensions.
Items that are NOT covered include: lug nut wheel sockets, socket adapters, reducers, universal joints and retaining rings.
PRODUCT CATEGORIES
The INSIDER™ Box Ratchet Socket Lifetime Guarantee covers ONLY Box Ratchet SOCKETS.
INSIDER™ Box Ratchet Adapters are not covered by the Lifetime Guarantee.
The Mechanics Hand Tools Lifetime Guarantee covers Chrome Mechanics Hand Tools such as Ratchets & Sockets, Picks and Pry bars, and combination wrenches. Individual eligibility may vary
Here is an example of Mechanics Hand Tools and where to find the model number. If the tool is a part of the set, you only need the model number for the individual piece that needs to be replaced.
SUBMISSION PROCESS
Our MADE IN THE USA Pliers and Screwdrivers will have a model number that starts with MT followed by 3 or more numbers.
Here is an example of Pliers and Screwdrivers (USA) and where to find the model number: